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Sophos for Mac on-access scanning disabled.

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • I can not turn on on-access scanning either.

    I have reinstalled Sophos, deleted the preferences, Restored Defaults, none of which allowed me to turn on on-access scanning.

    there is a red warning light saying "The on-acceess scanner is off" with Stop Scanning in gray.

    Woould appreciate some assistance.

    Chris

    :1012736
Reply
  • I can not turn on on-access scanning either.

    I have reinstalled Sophos, deleted the preferences, Restored Defaults, none of which allowed me to turn on on-access scanning.

    there is a red warning light saying "The on-acceess scanner is off" with Stop Scanning in gray.

    Woould appreciate some assistance.

    Chris

    :1012736
Children
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