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Sophos for Mac on-access scanning disabled.

tjraptis

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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    While it may have fixed itself for the previous user, it hasn't for me. I've uninstalled and reinstalled Sophos. Still won't let me turn on access scanning. And it won't set any preferences I try. Says sophos failed to set preferences. There seems to be no way to turn off on access scanning. It says "on access scanning is turned off. The only button available is grayed out, but says "stop scanning". 

    :1012636
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  • 0

    While it may have fixed itself for the previous user, it hasn't for me. I've uninstalled and reinstalled Sophos. Still won't let me turn on access scanning. And it won't set any preferences I try. Says sophos failed to set preferences. There seems to be no way to turn off on access scanning. It says "on access scanning is turned off. The only button available is grayed out, but says "stop scanning". 

    :1012636
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