Hello
Several weeks ago I and after a weekly manual backup I discovered that I had two Trojans and after several attempts two get rind of then they keep popping up every time I do a TM backup.
When I click unlock to delete the Trojans they both disappear until next time I do a TM back.
Has anyone else found these on their computers and if so how did you get them off for good?
Cheers Colin
Please see attached for the little nastiest.
Hey MiltonX
Sorry you're having trouble with this. It sounds like the threat is probably being backed up somewhere in the time machine.
First thing to do is take a look at the path where the threats are located. You can usually find this in the quarantine manager after you authenticate as administrator. If you don't see it listed in the scan results, you can either click "reveal in finder" from the quarantine manager, or if you can't find the full path that way, pull up the scan log by clicking the small gear icon in the "scans" menu and selecting "View scan log."
Once you've found the full path to the threat, take a look at this article. I'm guessing the path will be located somewhere in /Backups.backupdb/. If that's the case, you can skip to step 18 and follow the instructions under the Time Machine Archive heading. That will walk you through removing the backedup threat and hopefully prevent it from coming back anymore.
Hope that makes sense, but if you have any questions, let me know! :catwink:
Hey MiltonX
Sorry you're having trouble with this. It sounds like the threat is probably being backed up somewhere in the time machine.
First thing to do is take a look at the path where the threats are located. You can usually find this in the quarantine manager after you authenticate as administrator. If you don't see it listed in the scan results, you can either click "reveal in finder" from the quarantine manager, or if you can't find the full path that way, pull up the scan log by clicking the small gear icon in the "scans" menu and selecting "View scan log."
Once you've found the full path to the threat, take a look at this article. I'm guessing the path will be located somewhere in /Backups.backupdb/. If that's the case, you can skip to step 18 and follow the instructions under the Time Machine Archive heading. That will walk you through removing the backedup threat and hopefully prevent it from coming back anymore.
Hope that makes sense, but if you have any questions, let me know! :catwink:
