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"Clean Up" on threats not working?

zakgottlieb

Hi,

Per the screenshot, there are 54 threats on my Mac. I try cleaning them all up - it appears to work (just clicking on "Clean Up" till they disappear), but upon resweeping my system, they are all still there (including Mal/Phish-A, which doesn't look very nice...)

Please advise on how to find out more about these threats, but mostly, on how to get rid of them, which is what I thought Sophos could help with :)

Thanks very much in advance.

Zak

:1021122


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    Thank you, really appreciate the help! I'll get stuck into that article later today.

    Quick follow-on: Need I be concerned that a Mal/Phish-A has been on my system for an unknown period of time? Would you advice changing all of my online banking passwords, for example?

    It would be brilliant if there was a resource where one could read more about these threats.

    Thank you again,

    Zak

    :1021156
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  • 0

    Thank you, really appreciate the help! I'll get stuck into that article later today.

    Quick follow-on: Need I be concerned that a Mal/Phish-A has been on my system for an unknown period of time? Would you advice changing all of my online banking passwords, for example?

    It would be brilliant if there was a resource where one could read more about these threats.

    Thank you again,

    Zak

    :1021156
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