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Sophos uninstaller says "Sophos Anti-virus is not installed" but sophos still blocks websites.

Willie

Hi,

I downloaded the free (trial?) version and didn't like it blocking websites. I dragged the app to the trash and, of course, it didn't uninstall. Looked it up and got a (I think there are more than one) remove tool for sophos but it says it can't find sophos on my MAC. Yet, when browsing the internet, sophos still blocks websites. Any suggestions? I'm a little frustrated. 

Thanks in advance,

Willie

:1021093


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    Hi Willie,

    The password it's prompting you for is your OSX password - there is no password associated with Sophos. 

    So this should be the same password you use to log in to your Mac, which you also should have been prompted for when you installed Sophos. Hope that helps...

    :1021099
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  • 0

    Hi Willie,

    The password it's prompting you for is your OSX password - there is no password associated with Sophos. 

    So this should be the same password you use to log in to your Mac, which you also should have been prompted for when you installed Sophos. Hope that helps...

    :1021099
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