Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 29 replies
  • Subscribers 6 subscribers
  • Views 101521 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

OS X 10.9 and AutoUpdate never finishes?

bobcook

Hi everyone,

We are looking into a problem that has been reported, and wanted to ask how many other people see this issue as well.

Problem: AutoUpdate seems to never finish (the menu bar icon keeps flashing its "downloading" pattern) on Mac OS X 10.9 "Mavericks".

Resolution: restart the SophosAutoUpdate process; in many cases this "cures" the problem for a while although it might come back.

We are very interested to hear from you if its happening on your machine, how often it happens, and what else might be running on your machine when it happens. Thanks for any input you can provide.

:1014587


This thread was automatically locked due to age.
Parents
  • 0

    Update on this topic. Soon your endpoints will update to version 9.0.8. We think we've got this one solved. Shout if you have this issue -and- have version 9.0.8, as we'll need some more info about your setup.

    :1015893

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Reply
  • 0

    Update on this topic. Soon your endpoints will update to version 9.0.8. We think we've got this one solved. Shout if you have this issue -and- have version 9.0.8, as we'll need some more info about your setup.

    :1015893

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Children
No Data
Unfiltered HTML