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Why is Sophos nearly impossible to quit?!

Rebel1

Recently I've been using the streaming quotes window on a brokerage website. It needs to load a Java app each time it runs.
With Sophos running, the Java can not load. Yesterday it took a lot of work to get Sophos to quit so the java would load. Today I was unable to use streaming quotes at all. Even when I remove Sophos from my login items, Intercheck still runs. There seems to be no way to stop Intercheck from running!  :smileymad:
Since the Java app wouldn't run, I kept clicking the link to start it, and I discovered that In Activity Monitor, each Java app that was being prevented from loading, uses close to 100% CPU and the fans race to keep things cool. Thus, 8 clicks = nearly 800% CPU!

Of course you can't quit Intercheck-it just starts again, and the Java can't load. I tried quitting Sophos Anti-Virus in Activity Monitor, but it won't stay quit! I quit the Sophos GUI, but that didn't help.
There should be an option in the Sophos menu bar icon to disable Sophos, since it's sometimes necessary. Once the Java loads, Sophos can be enabled again. Quiting Sophos should quit ALL of Sophos-INCLUDING Intercheck!
What's needed is for Sophos to allow exemptions, but I don't see any place to add them. Scottrade gave me 2 addresses to enter into an exemption window, but I can't use them.
Perhaps I could enter Java into the Excluded items window, but I don't want to exclude all Java.

Just now I discovered other issues: Java Preferences will not launch successfully unless Intercheck is quit. And in Java Preferences, in the Network tab, if you press the Delete Files button the app hangs until Intercheck is quit, even when the files have already been deleted - happens every time.


Sophos 7.3.12C

OS X 10.7.3

:1007709


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    1. No, why would I? I have it checked for Local Drives, so why would I uncheck it for on-access? Wasn't that the default setting? What's that got to do with running Java? Are you telling me that Sophos can't tell the difference between a harmless Java app and a virus?
        I'm already sick of Sophos continually warning me about what it thinks is malware on my computer: Mal/JavaGen-F.
    Whatever this is, it was included as part of free software on several Western Digital Passport drives I own: .../MioNet/MioNet Program Files/Senvid.jar.


    2. I thought I needed to disable Intercheck so the Java could load. I had forgot about turning off the on-access scanner, maybe that's how I was finally able to load the Java the other day. I just tried it and successfully loaded the quotes window, so maybe Intercheck wasn't the culprit.


        I still say there should be a quick way to temporarily disable Sophos when necessary. I'm was going to uninstall Sophos completely, because it froze my system today when I tried running the streaming quotes window again - had to do a manual reboot. I'd rather deal with malware/virus if and when it arises than to fight with Sophos every day and be unable to view streaming quotes. It's really tough to watch your stocks when the quotes are unavailable.

        So what about exemptions for those that need them? If I could add exemptions, I wouldn't have to disable then enable the scanner every time I watch the ticker.

    :1007747
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  • 0

    1. No, why would I? I have it checked for Local Drives, so why would I uncheck it for on-access? Wasn't that the default setting? What's that got to do with running Java? Are you telling me that Sophos can't tell the difference between a harmless Java app and a virus?
        I'm already sick of Sophos continually warning me about what it thinks is malware on my computer: Mal/JavaGen-F.
    Whatever this is, it was included as part of free software on several Western Digital Passport drives I own: .../MioNet/MioNet Program Files/Senvid.jar.


    2. I thought I needed to disable Intercheck so the Java could load. I had forgot about turning off the on-access scanner, maybe that's how I was finally able to load the Java the other day. I just tried it and successfully loaded the quotes window, so maybe Intercheck wasn't the culprit.


        I still say there should be a quick way to temporarily disable Sophos when necessary. I'm was going to uninstall Sophos completely, because it froze my system today when I tried running the streaming quotes window again - had to do a manual reboot. I'd rather deal with malware/virus if and when it arises than to fight with Sophos every day and be unable to view streaming quotes. It's really tough to watch your stocks when the quotes are unavailable.

        So what about exemptions for those that need them? If I could add exemptions, I wouldn't have to disable then enable the scanner every time I watch the ticker.

    :1007747
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