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Suddenly I need to Authenticate for every little Finder-Item scan ??

DmRofAtoZ

  I'm on a late 2009 imac, running Snow Leopard.
3 or 4 days ago I realized I hadn't updated Sophos in awhile, but encountered the "can't connect to server" problem . .  followed online suggestions and reinstalled, ending-up on Sophos:
Home Edition version 9.2.4

Threat detection engine: 3.58.1

Threat data: 5.15

 . . . ok, fine . .  nice !
After seeing that every blessed scan of a Finder Item like a jpeg grabbed online now required Authentication, I started to figure I'd missed something in Preferences.
"Alright . . . lemme use Keychain Access and see if I'd already registered at this here forum here" . . . 
But for the first time ever, my own Admin Password came back as invalid ?!?
What am I missing at what Root Level ?

:1020953


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  • 0

    Are you still having this issue?

    Unfortunately I'm not exactly clear on where your problem lies, because you mentioend a few different things in your first post. I'm going to guess that you're mostly concerned with the scanner that's prompting you to authenticate whenever you try to run a scan, so I'm wondering:

    Are you having this issue with on-demand or on-access scans? On demand is when you manually tell SAV to run a scan, vs on access, which automatically runs in the background whenever you access a file.

    Based on the information I have, it sounds to me like the user account you used to install not have admin privledges. Do you maybe have more that one account on your mac? Could you possibly have installed using a non-admin account? 

    :1020978
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  • 0

    Are you still having this issue?

    Unfortunately I'm not exactly clear on where your problem lies, because you mentioend a few different things in your first post. I'm going to guess that you're mostly concerned with the scanner that's prompting you to authenticate whenever you try to run a scan, so I'm wondering:

    Are you having this issue with on-demand or on-access scans? On demand is when you manually tell SAV to run a scan, vs on access, which automatically runs in the background whenever you access a file.

    Based on the information I have, it sounds to me like the user account you used to install not have admin privledges. Do you maybe have more that one account on your mac? Could you possibly have installed using a non-admin account? 

    :1020978
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