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Snooze scans on Mac machines for future executions

briva

I am professor at a University and the mac laptop supplied to me by the IT Dept has a scan job scheduled to run everyday at midnight.

However, I rarely have my machine up at that time and every mornings when I login, the scan is performed and this slows my machine down and makes it impossible to use.

I would like to know if someone has a solution to this or knows how to pause or postpone scans on mac machines.

Thank you

:1019721


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    This forum is for the Sophos Anti-Virus for Mac Home Edition and it sounds like you have the business version.  I'd normally direct you to the http://community.sophos.com forum where there are other questions on the non-Home Edition version.  However, since you're a user and not the IT admin - and I think the admin is the one that has the ability to fix your problem - I'd say this:

    • Scans don't run if the computer is switched off and I haven't seem them kick off on boot to take advantage of the oppertunity to run.  Just to sanity check this I set a scan for a few minutes times and put the computer to sleep - the scan ran when I came back later.  I then set another scan for a few minutes time and shutdown the computer - the scan did not run, and didn't begin at any point afterwards.
      If you're seeing this behavior I'd check there isn't one scan for midnight and then one for the morning.  I'm not saying kicking off a scan on boot for a Mac can't be done.  It's just Sophos doesn't configure the scans to work like that out-of-the-box - but a savvy Mac admin (in your IT dept) may have scripted something to trigger on boot.
    • My suggestion would be to contact the helpdesk for your uni and state the problem.  If it were me I wouldn't just say 'stop the scan', I'd say 'I go to lunch at 1pm, could you change the policy so the scan runs then'.  Or 'I finish up around 6pm, so could you set the scan to start at 10 past and I'll leave it on' - basically it's important to run a scan so 'haggle' for a better time.
    • Do check it's a scan that's making the computer slow first.  For example you want to check that AutoUpdate isn't installing update at that time (i.e., the Mac's been off all night and when you switch on AutoUpdate immediately starts up and get the latest updates as quickly as possible so you're protected as soon as you start surfing etc.
      Open Activity Monitor from Spotlight (Cmd + Spacebar, type 'activ' and press enter.  Set the 'View' menu to 'All Processes'.  Filter on 'Sophos' (type 'sophos' into the top right corner), and check the processes running.  If you see both, as a test, you could Force Quit one of them and see if the performance lag is removed.
      2014-10-29_20-07-28.png

    I hope some of that helps.

    :1019727

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  • 0

    My suggestion would be to contact the helpdesk for your uni and state the problem. If it were me I wouldn't just say 'stop the scan', I'd say 'I go to lunch at 1pm, could you change the policy so the scan runs then'. Or 'I finish up around 6pm, so could you set the scan to start at 10 past and I'll leave it on' - basically it's important to run a scan so 'haggle' for a better time.............................

    .

    adil

    :1020274
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