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Install takes HOURS

LDMartin1959

Something clearly isn't right. I am doing an install on several computers. As far as I can tell there are no significant differences in the configurations. Using the same install file, one computer has been running for several hours to complete the "Running Executables" portion of the install. There are no error messages being generated, I've killed as many background applications as I can and yet it keeps going and going and going and...

Anyone have a clue?

:1021219


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    Thanks -- I killed it but it appears it may have installed anyway. Here's the log:

    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:209] Installing he version 9.2.7
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:753] Fresh install of the "he" product.
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.stopProcesses" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.removeComponents" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.removeKeychains" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.buildPlan" success: YES
    Jul 17 11:06:49 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.cacheManifestComponents" success: YES
    Jul 17 11:06:49 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.remoteRemove" success: YES
    Jul 17 11:07:37 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.installComponents" success: YES
    Jul 17 11:36:25 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.processStart" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.writeReceipt" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:563] "installer" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:297] Installation complete

    Think it's OK to use or should I uninstall and try it again?

    :1021345
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  • 0

    Thanks -- I killed it but it appears it may have installed anyway. Here's the log:

    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:209] Installing he version 9.2.7
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:753] Fresh install of the "he" product.
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.stopProcesses" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.removeComponents" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.prepare.removeKeychains" success: YES
    Jul 17 11:06:19 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.buildPlan" success: YES
    Jul 17 11:06:49 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.cacheManifestComponents" success: YES
    Jul 17 11:06:49 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.remoteRemove" success: YES
    Jul 17 11:07:37 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.installComponents" success: YES
    Jul 17 11:36:25 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.localPayload.processStart" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEAggregateInstallStrategy.m:71] "installer.writeReceipt" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:563] "installer" success: YES
    Jul 17 11:36:31 MacBook-Pro.local Sophos Installer[1235]: [SMEInstallController.m:297] Installation complete

    Think it's OK to use or should I uninstall and try it again?

    :1021345
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