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Install takes HOURS

LDMartin1959

Something clearly isn't right. I am doing an install on several computers. As far as I can tell there are no significant differences in the configurations. Using the same install file, one computer has been running for several hours to complete the "Running Executables" portion of the install. There are no error messages being generated, I've killed as many background applications as I can and yet it keeps going and going and going and...

Anyone have a clue?

:1021219


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    Ok, good. Looking at the logs, it does look a bit strange to me, as in, in looks like the install actually completed every time, but I'm assuming something was hanging so that it indicated to you it wasn't actually complete. 

    As this is a new release of SAV (9.2.7, just went out last week) it's great that you let us know about this. I'll make a note, let our development team know and we'll keep an eye out for anyone else who might experience anything similar.

    Hopefully it was just a one off glitch and you won't have any future issues, but please don't hesitate to let us know if you have any questions or other issues.

    Cheers, 

    :1021238
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  • 0

    Ok, good. Looking at the logs, it does look a bit strange to me, as in, in looks like the install actually completed every time, but I'm assuming something was hanging so that it indicated to you it wasn't actually complete. 

    As this is a new release of SAV (9.2.7, just went out last week) it's great that you let us know about this. I'll make a note, let our development team know and we'll keep an eye out for anyone else who might experience anything similar.

    Hopefully it was just a one off glitch and you won't have any future issues, but please don't hesitate to let us know if you have any questions or other issues.

    Cheers, 

    :1021238
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