Hitman Pro scans file as trojan in one place but not another

RE: Hitman Pro scans file as trojan in one place but not another

GlennSen — Mon, 29 Mar 2021 06:09:30 GMT

The hitman pro which is currently part of Sophos endpoint is the one we support. But the stand-alone hitman pro application does have a separate support team.

RE: Hitman Pro scans file as trojan in one place but not another

Gregory Skyles — Mon, 29 Mar 2021 05:33:31 GMT

OK, thanks for the pointer. It's not very clear; I downloaded this from the Sophos website (https://secure2.sophos.com/en-us/products/free-tools.aspx) but it's not really your software? At any rate, I've sent an email to the link you suggest.

RE: Hitman Pro scans file as trojan in one place but not another

GlennSen — Mon, 29 Mar 2021 04:40:40 GMT

Hi Gregory Skyles,

I believed this is related to Hitmanpro Software and not to Sophos Endpoint. I would suggest you reach Hitman pro support @ support@hitmanpro.com. As the said application is independent with our Sophos Endpoint with Hitmanpro services.