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How to satisfy a recurrent 'Security and Privacy' pop-up?

Hello,

I'm a new member. Joined because I've been clicking ignore for too long on an annoying pop-up and am hoping to actually solve it now. The pop-up states:

 

Sophos Endpoint

You need to change your 'Security & Privacy' settings in order to protect this computer.

Click 'Open Security & Privacy' and then click 'Allow' within the next screen.

 

In theory the next step is easy ... except there is no "Allow" option at the next screen. And so I am left with no choice but to repetitively hit "Close" to ignore the pop-up. I run 10.13.6 (High Sierra) on a 2018 MBPro, in case that helps anyone lead me to an alternative solution.

Thank you in advance for your time and attention.

~Dave 



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  • Hi all,

    Try the following on your Mac to see if the issue still occurs:

    1. Restart your Mac
    2. Before OS X starts up, hold down Command-R and keep it held down until you see an Apple icon and a progress bar. Release. This boots you into Recovery
    3. From the Utilities menu, select Terminal
    4. At the prompt type exactly the following and then press Return: csrutil disable
    5. Terminal should display a message that SIP was disabled
    6. From the  menu, select Restart.
    7. Open Security & Privacy in the Apple System Preferences window
    8. Sophos should now show up near the bottom of the window.  Click Allow
    9. Restart your Mac
    10. Before OS X starts up, hold down Command-R and keep it held down until you see an Apple icon and a progress bar. Release. This boots you into Recovery
    11. From the Utilities menu, select Terminal
    12. At the prompt type exactly the following and then press Return: csrutil enable
    13. Terminal should display a message that SIP was enabled
    14. From the  menu, select Restart.
  • Thanks MEric for the steps.  This seemed to work and I am not seeing the pop up.

    One minor adjustment to your steps - after step 8 you have to restart and boot back into Recovery (Command-R) again to run the crsutil enable command.   

  • Hi Kyle,

    Thanks for letting me know this worked out for you.  I've updated the steps in my post.

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