This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Why does Sophos Home Premium v2.2.9 Web Protection slow down initial page load on macOS Catalina 10.15.6?

Why does Sophos Home Premium v2.2.9 Web Protection slow down initial page load on macOS Catalina 10.15.6?

With Web Protection enabled on Sophos Home Premium v2.2.9, all websites are have an initial delay of around 6 seconds before the page starts to load. On Chrome the status bar shows "Establishing secure connection" while on Safari there is no status bar message. 

I've tried switching DNS from local ISP to Google's own DNS server (8.8.8.8), again no difference. 

I've also tried disabling IPv6 and again no difference.

I have tried wifi, LAN and hotspotting to a mobile data network, all with the same result.

I'm not running any other AV software or Little Snitch. 

When I switch off Web Protection then websites load as normal, this is the only change that fixed the problem. 

 

I don't mind taking a small initial page load hit while Sophos does its protection but 6 seconds seems very excessive. 



This thread was automatically locked due to age.
Parents Reply Children
No Data