Hello
I tried to install Sophos-AV on Ubuntu 19.10, but without success,i have the following error message
Installation completed.Installation aborted.global name 'sys' is not defined"
when i try install with debug i get the trace below
Traceback (most recent call last): File "<string>", line 1, in <module> File "SavForLinux.py", line 27, in main File "Controller.py", line 123, in action File "Controller.py", line 408, in __install File "Controller.py", line 434, in postCleanInstallActions File "Controller.py", line 537, in __checkSavd File "ActionSupport.py", line 243, in runSavdstatus File "savdstatus.py", line 102, in run File "savdstatus.py", line 426, in __loadLocalisation File "savdstatus.py", line 88, in __saveExceptionNameError: global name 'sys' is not defined
someone has an idea to solve the problem, in the system requirement the supported distributions is 18.04 LTS but it seem to be a python issue.
thanks
Hello Idir AIT YAHIA1
From a support standpoint, please install Sophos on a system that fits the requirements described in this article.
Please note that you can install SAV for Linux v10 if you have Sophos Central, and SAV for Linux v9 if you have a standalone, or have management via Sophos Enterprise Console.
Regards,
Thanks, DianneY for replay
i have a business account, with licence for endpoint protection, but there is no version, for Linux workstations, that's why i tried to install sophos-av for my personal use at home, i think i will go back to distro 18.04 because your antivirus has a good reputation in the linux community.
Locales have caused similar problems in the past. Maybe you are having the same problem?
You should make sure your locale is properly configured.
locale
and
locale -a
should show what is set and available.