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Keep showing "Action Required" when nothing can be done



I'm using iMac (27-inch, Late 2013, macOS High Sierra), and my Sophos Home Premium started to signal me "Action Required" today at the top right corner of my desktop. When click "show", it took me to "Open Security & Privacy", and once I click to open this window, it showed nothing related to Sophos. I had no choice but closing it. Soon after the signal appearred again. Very annoying. Please advise. Thanks.

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  • For future visitors,


    type: cd /

    hit enter

    type: sudo sqlite3 /var/db/SystemPolicyConfiguration/KextPolicy "SELECT * from kext_policy"

    hit enter

    type in your admin password (in terminal it will not indicate on the screen that you have entered anything)

    hit enter, even if you don't see anything next to password prompt.

    You will then see a list of xxxxxxx|com.softwaremanufacturename.kext.xxxxx|number|manufacturename|number

    ie 2H5GXXXXXX|com.sophos.kext.oas|1|Sophos|1

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