• [Sophos Notification]: SafeGuard Enterprise - MacOS Mojave is here and we support it!

    Hi All, The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly. To be able to use this Operating System together…
  • [Sophos Notification]: SafeGuard file encryption - Local Cache corruption interrupts Windows 10 update to version 1809 - Insider Preview (Windows 10 October 2018 Update)

    Hi Everyone, User may find issue with Windows 10 update to version 1809 - Insider Preview (Windows 10 October 2018 Update). As long as SafeGuard Enterprise does not support Windows 10 version 1809, we recommend against updating systems that have the…
  • Safeguard Credential provider with Pulse Secure

    Has anyone with with the wrapper in Safeguard and imported the Pulse Secure credential guids? The issue I am running into is when users sign into Safeguard credential provider in Windows 10. Pulse Secure does not pass though the user credentials to…
  • Release Notification – SafeGuard Enterprise 8.10

    Hi All, Overview SafeGuard Enterprise 8.10 has been released today. It is available in the product download section on Sophos.com now. Applies to the following Sophos product(s) and version(s) SafeGuard Enterprise version 8.10.0.323 Release…
  • Backend Hotfix and Security Rollup 1807 for SafeGuard Enterprise Server / Management Center 8.00.2.16

    Hi All, A Hotfix and Security Rollup 1807 for SafeGuard Enterprise Server / Management Center version 8.00.2.16 has been released to address a number of issues. This includes several security issues. It also contains all fixes from the previous the…
  • warning about password synchronization

    Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…
  • SafeGuard Enterprise Client Hotfix Rollup 8.00.4

    Hello Everyone, Today we have released a Client Hotfix Rollup package which upgrades the standard SGN 8.0 Windows Client to version 8.00.4. This Client Hotfix Rollup Patch fixes several issues in SafeGuard Enterprise Client 8.0: SafeGuard file filter…
  • SGN8 Authentication Key File

    Hi, I tried to configure the SGN8 in my lab but i have the next issue. I make the below configurations: 1 - Install the SNG8 with the SGNInstallAdvisor.bat (SQl, ISS, SGN Setup, etc etc) 2 - Start the SGN Management Server 3 - Import the license…
  • Is it possible to have more than one owner?

    Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another? In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…
  • Append SGNHWInfo Information

    Hi all, is there any option to pipe the SGNHWinfo output of several machines into ONE file? Does anyone have a VBS script for that as native SGNHWInfo.exe does not support any pipe command. Thx & BR Dan
  • Upgrading SafeGuard from 7.0.00.97 to 8

    Will clients running the older version still be managed by the upgraded server? How soon will need to upgrade these clients? We have a number of laptops at remote sites and may not be able to upgrade everything at once. Are there any other caveats with…