The customer is currently preparing to activate the SafeGuard license renewal，But Customer feedback What should they do if they forget the Certificate store password and Token PIN? Have you ever encountered a similar problem？How should it be solved…

We are using Win10 machines in a Domain. Trying to create kiosk mode where the machines auto-logo to a Domain account. Installed is Safeguard Enterprise 8.30.0.76 I have created the Domain account on the machine such that the Windows 10 logon screen…

Hi All, The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly. To be able to use this Operating System together…

Hi All, Overview SafeGuard Enterprise 8.10 has been released today. It is available in the product download section on Sophos.com now. Applies to the following Sophos product(s) and version(s) SafeGuard Enterprise version 8.10.0.323 Release…

So. I've never used AD Before, and we now have a fake AD. I've managed to manually install Safeguard Enterprise on Win7, Win10 and OS X But to install it automatically I need to I think use a Group Policy. So I need the software somewhere visible…

Hello Everyone, Today we have released a Client Hotfix Rollup package which upgrades the standard SGN 8.0 Windows Client to version 8.00.4. This Client Hotfix Rollup Patch fixes several issues in SafeGuard Enterprise Client 8.0: SafeGuard file filter…

Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…

Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another? In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…

Hi, New to all this, so sorry if the wrong place. I know there's an incompatibility with the Carrizio arch, and that the solution is to have my Enterprise Server manage Bitlocker, but I don't actually know how to do that. Is there a chance that…

Good morning, With Safeguard installed on Windows 10 and the drive being encrypted, is there a way to apply Windows 10 Build updates (1511, 1607, etc.)? So for example, (assuming safeguard 8.1 was released), would there be a way to upgrade Sophos to…

Currently experiencing a few issues with 1607 (fresh build not IPU) and V7. Although an upgrade to V8 is now in the planning I'd like to get this working properly (if possible) 1607 client wouldn't encrypt boot volume. Policy kicked in for secondary…

We are currently using Sophos Endpoint Security and Control 10.6 on 6000 machines on one domain. Do I need to consider that when designing a deployment of Safeguard Encryption, or can I ignore the Sophos AV clients? I guess I'm thinking if they could…

SafeGuard 7.0.2.33 deployment to uencrypted (maybe encrypted too...) OS X 10.11.4 machine/s. All components install successfully, but the configuration import fails with exit status 33. The import works fine in the GUI, after the deployment, but would…

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Hallo, ich habe aktuell eine Testinstallation laufen. - Server 2008 R2 mit SafeGuard Enterprise - Windows 7 Client mit SGN Client Es besteht KEINE Domäne uns soll rein über WORKGROUP laufen. Die Richtlinien werden sauber übernommen und es funktioniert…

Hi, I have recently installed a Sophos Safeguard Enterprise server and have configured some policies. I am testing out File Encryption policies on a Mac laptop prior to rolling them out. I set-up a policy to encrypt all files in the users 'Documents…

Hello, I am trying to setup a policy to encrypt all Cloud storage (dropbox, google drive etc) for all the users of a client company. The aim is to use a single encryption key, not let the user choose it, but it seems not to be working. For encryption…

Hello I am installing Sophos Safeguard Version 7.0.2 on a Windows 10 laptop. This is my first as the rest of the environment is still at Windows 7. The install goes smoothly and the laptop talks to the Sophos server however does not begin encryption…

After deploying to a Windows 7 SP1 client, the machine shows up in Management Center, but there are no hard drives listed in it's details. The client was deployed with BitLocker as the encryption engine. Could it be that the hard drive is not supported…