• Sophos 5.6 console - forgot password and MSO, any way to recover?

    Hi All, If user forgot the SGN console password, is there any way to do recovery or DR? Thanks
  • Tried to upgrade server configuration from v6 to v7 and now getting "db auth failure" and clients can't connect.

    I was getting ready to upgrade from v7 to v8 and realized the server I inherited still had the v6 server configuration package installed on Server 2008. Since the management console was on v7 I went in there to the "Configuration Package Tool" and created…
  • How to find out the MSO

    We were using the inbuilt encryption option in the Enterprise console. Now I know this option has since been retired and moved over to the Safeguard Enterprise centre but we have one laptop that we urgently need to get the data off of because windows…
  • Encrypt user profile and problems with license

    Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…
  • Does the Managementcenter realy need a extra License

    Hello, we have a SafeGuard Management Center 6.10.0.374 managing 13 Clients. Therefore we have 13 Licenses. Unfortunatly in the license tab it says that we are using 14 licenses for the management center. i wonder does the server on which the Management…
  • SafeGuard Management Center 7.00.0.97 not generating user Certificate after first sign-in

    I'm noticing a most recent issue with our SafeGuard environment where newly added members to our AD are assigned an natively encrypted end-point managed by our Management Console. Once they've signed into the machine for the first time, they are not receiving…
  • Combined Packages

    Hi, We have Sophos Enterprise Console protecting all our company computers and laptops and we are currently looking at encryption methods. Do the Sophos products have any kind of cross-functionality? Like being able to be configured from the same management…
  • Apply different policies to computers in the same OU.

    We use several containers for computers based on admin rights or department used in. I would like to be able to have policies in place for Mac, Win7, Win8, tablets, etc. These devices would likely be mixed together in an OU. I read one suggestion where…
  • Safeguard Encryption trial download link and Extended Trial License.

    Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?
  • Safeguard upgrade 7.00.0.97 to 7.0.1

    Hello, can someone please let me know how i can upgrade the management console from 7.xx.97 to 7.xx.1x ? (since 7.0.2 is only for the Client files as far i understood) I've downloaded the sgn_701_sfx and that extracted a whole bunch of data and i…