• Updating Actual License Count

    We are currently over our license count for Native Device Encryption. We have several machines that are no longer active and cannot fire up to remove Sophos. We have deleted several machines that should have us under the used license count, but the Used…

  • Encrypt user profile and problems with license

    Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…

  • POA is not working - Lenovo E560 - Windows 7

    I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…

  • What versions of SafeGuard support SHA-256?

    I am currently running SafeGuard server 6.01 with a mix of 6.01, 6 and 5.6 clients on windows 7 sp1 laptops. I am trying to find out if these older clients will work with SHA-256 when I replace our SHA-1 certificates? Would anyone know if I have to replace…

  • RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    Hi Hoger, Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing?? Again thanks Edit: I was finally able to…

  • Safeguard Easy 4.50.4.3 upgrade question/help needed!

    Hello, According to the 4.50 user guide, SGE console does not support anything newer than Windows Server 2003. Unfortunately, Win Server 2003 is out of support and has to be upgraded to Windows Server 2012 R2. Does anyone knows if the the old SGE version…

  • SafeGuard Enterprise 6.00.1 Corrupted Database? - Upgrade to 7

    I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…

  • Can't uninstall Lan Crypt Client on Citrix Server

    I am having an issue trying to uninstall the Lan Crypt Client on a Server 2008R2 Xenapp 6.5 server. The issue is that the person who set up this server install the non-TS client version before installing RDS services/Citrix, now when I try to uninstall…

  • Access to server with client at an external location??

    I have setup a server client test environment for SafeGuard Enterprise 7.0 and I tested all functions needed for laptop/desktops to have the hard disks encrypted. My setup was with a workgroup instead of domain. Currently, we have worked with our ISP…

  • Best way to use Web Help desk in a Workgroup?

    I have SafeGaurd Enterprise version 7.0 installed on a server with the Management Center and db installed on the same machine. SSL encryption is enabled for IIS communication for HelpDesk and Client/Server comm. We will not be using this product in a…

  • I haven't install the Safeguard Easy

    So, I booted my computer and before Windows started, there was Safeguard asking for password. I have never heard of this Safeguard so I have not personally installed it on my computer. The computer has been only in my own use, and I'd remember if I've…
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