• File encryption icon not change when encrypted file || Synchronize encryption

    Hi I have problem about icon file. When I have to encrypt file via application based encryption or manual encryption, The icon of file not change encryption icon. How can I solve this issue? Thank you.
  • No encryption in Recover Keys WinPe

    Hello as HelpDesk I have to do all recovery things in Sophos but unfortunately first time when I wanted to do C/R recovery I can't find the key, it's empty as you will see in attached image.Unfortunately windows failed to boot so it is impossible to login…
  • Encrypt user profile and problems with license

    Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…
  • Can't connect to network file share from MacBook Pro after changing Active Directory password

    We're using SGN File Encryption on network file shares, and after changing my domain password last week, I can't connect to the encrypted folder anymore from my MacBook Pro only. I can connect to other shared folders. And I can connect to the encrypted…
  • Sophos safeguard file encryption not working at all

    Hey I set up everything on a server and now to test it i'm trying to put the encryption software though a standalone client package on a computer in our network. Everything worked: creating the package with the right policies etc. i followed everything…
  • Encrypting .JPG, .JPEG, .GIF, et all files

    Hello Everybody, I'm having a rough time encrypting image files. I have Sophos SGN V 8.0, and I have a file encryption policy: In the template, I added paint, and with it, several image suffix like .jpg, .gif, .jpeg. The files are encrypting…
  • Integrity protection in SafeGuard LC

    Hey SafeGuard community, as far as I can see SafeGuard LC uses AES-CTR. How is the integrity of a SafeGuard LC encrypted file guaranteed? Is there any documentation around the integrity protection in SafeGuard? Thanks, Mike