• Best way to migrate existing users from Bitlocker Challenge/Response to standard Bitlocker recovery key

    Hello, We've been experiencing issues using Challenge/Response with the latest SafeGuard 8.00.5 client on Windows Bitlocker clients. We just had a case where a feature update occurred and the computer was not encrypted at the time (likely due to TPM…

  • Challenge/response in SGN v8

    Why does the Challenge/Response happen so often on clients? Everyday I have a minimum of 3 workstations that are locked and require the C/R to boot. I am not totally convinced that it is because someone has put in the wrong password, but the local machine…

  • Recovery key audit on SafeGuard server to determine computers missing recovery information + missing .bek key for SafeGuard Challenge/Response

    Hello, I had a few questions regarding auditing a SafeGuard server to determine which computer accounts are missing recovery key information. I was able to dig up an article from way back when but it is no longer accessible - https://community.sophos…
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