• safeguard automated install

    So. I've never used AD Before, and we now have a fake AD. I've managed to manually install Safeguard Enterprise on Win7, Win10 and OS X But to install it automatically I need to I think use a Group Policy. So I need the software somewhere visible…
  • Can we keep Windows user login icons?

    Hi We have just begun deploying Safeguard 8.2.16 to one of our clients. Most of the machines are Windows 7. The users Windows icons are set to a picture of themselves so since rolling out the software, the users have requested if we can continue to…
  • user profile service has failed the logon

    Hello, We constantly receive tickets from our end users reporting that they cannot log into their systems. Upon inspection the error they are receiving is "User Profile Service has failed the logon." We are able to work around this issue by wiping the…
  • 0x8d690 from biosdisk: 1345

    User closed the Netebook during an update that was taking longer than he was accustomed to. The day after connecting the netebook. He noticed that the netebook did not start. I have a continuous boot sequence with the message "x8d690 from biosdisk: 1345…
  • POA Not Active on a Computer

    Hi all, I have an issue I hope I can get some assistance with. We are using SafeGuard 8.0. I have one PC that has SafeGuard installed and only has one user, but this PC has something weird going on. The PC always auto logs on SafeGuard. The user is…
  • Will Bitlocker work with GPT Disk option?

    We have a few LTs with GPT as the selected disk partition. The LT will have windows 7 ultimate or enterprise running. Will Bitlocker work as the encryption method for GPT windows 7(enterprise/ultimate)? Has anyone had this same scenario? Thanks,
  • Lenovo X1 Carbon 4th Gen - Display Issues

    Team member works from home he has issues with Sophos on a loaner LT( X1 Carbon 4th Gen (Type 20FB, 20FC) Laptop (ThinkPad) - Windows 7 Professional Edition SP1 He has KVM switch ( no issues with using previous software .ex securedoc) Issues with…
  • Safeguard 7 - User locked out after machine hibernates

    After rolling out Safeguard 7 to Windows 7 machines we have identified an issue that when some of these machines hibernate the POA user receives "failed to login" at the Sophos login. The only solution is to use Recovery to get into the machine and then…
  • Deploying Safeguard Easy 7.0 to Windows 7/8.1 with SCCM 2012 R2 + MDT 2013 Update 2

    Hello, I'm currently deploying new task sequences to our PCs. We are using Windows 7 / Windows Embedded 8.1 depending on what kind of hardware it is. We have Safeguard Easy 7.0 and we have done this successfully with our previous setup of Safeguard…