I have a Dell XPS 15 9570 laptop that a user had manually activated BitLocker before we applied Sophos Device Encryption. I turned off encryption with the BL key he had saved, and then tried to apply Sophos encryption - got error that BL could not be…

Morning, I have a question that am hoping someone may be able to answer in regards to resetting the TPM lockout. We are running an older version of Safeguard (7.00.0.97) with BitLocker and need to know if the client generates a random owner password…

Windows 10, SGN 8, TPMs, and not previously encrypted before SGN activated Bitlocker. Two of our sites all had the TPMs disabled when we rolled out to them so they had to set up PINs. For the moment I don't want them to have to enter PINs. I turned…

Hello. I'm encountering a problem, while trying to encryp Dell XPS 13 9360 with Sophos. I get to the part where I set my PIN, but after restart Bitlocker doesn't ask me for it, and when I log to my PC I get a TPM error: Unable to obtain encryption…

Hello, i have 4 Notebooks with TPM Chip. Installed with Windows 10 Pro and Encrypted with Sophos Safeguard / Bitlocker. The Notebooks work as an "Kiosk PC" so i configured a local user with auto login and will Start in Kiosk Mode to only show one…

After I installed Sophos on my Windows 10 laptop to use Bitlocker with a password, I noticed that my laptop has a TPM module installed that was disabled by default. I want to now use TPM instead of typing in a password upon startup of my system. Do…

If TPM in enabled after SGN is installed and encrypted the disk, how is the "double logon" issue mitigated? Machine still prompts for "BitLocker" password at boot and Windows logon password to gain access to the OS? Thanks in advance, Jim C…