Installed Sophos full install for endpoint (latest version, just downloaded from Sophos Central) on two brand new Dell laptops. Encryption is not working. In the client , the main window shows "Data protection is off." I click About, and it lists the…

I have few devices in my network asking for startup authentication passwords even I have turned "startup authentication" is OFF from the policy. I created a new policy and added these devices but they are still asking for the startup password. I checked…

Hi there Client has a laptop that needs a motherboard replacement - if Dell replace with the exact same make of motherboard - the user will be asked for the Bitlocker recovery key upon Bootup. Do we need to then decrypt and re-encrypt the laptop…

Macbook Pro with Latest OS ask for a Recovery Key after it was entered the screen goes black does not return to the Logon screen. Sophos Central Controlled

Hi, We implemented Encryption in our organisation. But, we found that after the installation of encryption trough Bitlocker, our devices lock automatically after 1 minute of inactivity. I understand that it's a great feature against devices theft…

We are using Sophos Central and also have an Active Directory domain. Is there ANY way for the following scenarios to work? Scenario 1 (non-domain beginning) Non-domain computer gets installed with the Sophos client, including the encryption component…