• Can safeguard client be installed on a machine which has more checkdisk errors

    Hi Team, We are rolling out safeguard encryption to all the laptops, as part of the project we created inventory script which gathers some information, one of them is check disk errors. Can sophos safeguard client be installed on a machine which has…
  • Win 10 1607 (Education) - anyone using V7 SG successfully?

    Currently experiencing a few issues with 1607 (fresh build not IPU) and V7. Although an upgrade to V8 is now in the planning I'd like to get this working properly (if possible) 1607 client wouldn't encrypt boot volume. Policy kicked in for secondary…
  • Client certificate does not update after AD password reset at the server.

    When admins reset an AD password, the client certificate does not update. Therefore the users have to still use the old password. Is there a way to automatically update the client certificate when this situation occurs?
  • Windows account disabled

    I'm trying to give an account POA on a laptop here, but the account is listed as disabled. The account works fine on computers without SafeGuard installed, but every computer with SafeGuard that I attempt to log in immediately locks up and logs me out…
  • Has anyone pushed out the encryption MSIs using Microsoft GPOs?

    I am trying to push out the SafeGuard MSI files using GPOs. I have configured the policies I want and tried linking them to specific OUs or our entire domain and MSIs will not install. I do not see any significant errors in the logs either. I modified…