• Unencrypting a Hard Drive from a Crashed Device

    We had a laptop that died on us, but the hard drive is still good. We've setup the a new laptop for the user, but we would like to be able to get their files off the old hard drive. The problem is it's still encrypted and prompts us to reformat the drive…

  • Remove Computer from Safeguard Console

    Hi I have a safeguard protected computer that has suffered a disk failure. I have installed a new hard disk and reinstalled Windows however when I look in the Safeguard Management Console I can still see the PC listed. How can I safely remove the…

  • Maxium hard disk size for SGN 7.0??

    Good morning. What's the maxium size for the volume based encryption of a hard disk? We have SGN Enterprise 7.0 I have encrypted a 2TB hard disk of a "toshiba satellite p70-b-104" and lead to a corrupt Windows OS. I have encrypted with this two…

  • Change user password in Active Directory and Sophos allways ask for the old password. (Windows 10 Bitlocker)

    Hello, we use Sophos Safeguard 7. It works very good but when i change an password in the active directory (eg. when a user don’t know his password) When I try to login into Windows a Sophos window appears and ask for the old password for the…

  • RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    Hi Hoger, Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing?? Again thanks Edit: I was finally able to…

  • I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

  • Safeguard Encryption trial download link and Extended Trial License.

    Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

  • Error upgrading from 6.10 to 7.00.2.23 ERROR: 1603

    Hello, I am experiencing this issue while attempting an msiexec upgrade from 6.10 to 7.00.2.23. I am receiving the 1603 error. I just called support and they said sorry that we cannot assist you. I am stuck upgrading 35 machines. Property(S): Summary_Final…
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