• warning about password synchronization

    Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…
  • SafeGuard Enterprise Client Hotfix Rollup 8.00.4

    Hello Everyone, Today we have released a Client Hotfix Rollup package which upgrades the standard SGN 8.0 Windows Client to version 8.00.4. This Client Hotfix Rollup Patch fixes several issues in SafeGuard Enterprise Client 8.0: SafeGuard file filter…
  • Deploying via GPO software installation

    Hello, I am looking at automating the Safeguard install for our institution through Group Policy using a software installation GPO. But I cannot pass the MSIEXEC commands this way - a transform / MST file must be created. How do I translate the MSIEXEC…
  • RE: Sophos SafeGuard Authentication Service is not running, no further action possible! on SafeGuard 8.00.0.251

    Hi Toby, thanks for your reply, the Issue was not resolved by this. Lenovo RapidBoot was not installed on that Client. Can I send you a SDU Log of this Client somehow? best regards Frank
  • What versions of SafeGuard support SHA-256?

    I am currently running SafeGuard server 6.01 with a mix of 6.01, 6 and 5.6 clients on windows 7 sp1 laptops. I am trying to find out if these older clients will work with SHA-256 when I replace our SHA-1 certificates? Would anyone know if I have to replace…
  • Safeguard Enterprise Standalone Installation Recovery

    Hello, I am attempting to test standalone installations. I have Safeguard enterprise 7. The installation and encryption goes smoothly with no issues. However, its the challenge/response that is causing the issue. I have the xml key from the machine…
  • 0 Unencrypted Hard Drives, 0 Encrypted Hard Drives

    After deploying to a Windows 7 SP1 client, the machine shows up in Management Center, but there are no hard drives listed in it's details. The client was deployed with BitLocker as the encryption engine. Could it be that the hard drive is not supported…