• Safeguard Credential provider with Pulse Secure

    Has anyone with with the wrapper in Safeguard and imported the Pulse Secure credential guids? The issue I am running into is when users sign into Safeguard credential provider in Windows 10. Pulse Secure does not pass though the user credentials to…
  • SGN8 Authentication Key File

    Hi, I tried to configure the SGN8 in my lab but i have the next issue. I make the below configurations: 1 - Install the SNG8 with the SGNInstallAdvisor.bat (SQl, ISS, SGN Setup, etc etc) 2 - Start the SGN Management Server 3 - Import the license…
  • Patch SGN800LockDelayHotfix

    Hi all, we need some help with installation of Patch SGN800LockDelayHotfix: Our scenario is: OS: Windows 10 Pro Build 1607 Safeguard Client: Sophos Safeguard Client 8.00.0.251 Sophos SafeGuard Client COnfiguration 8.00.2.16 Sophos SafeGuard…
  • RE: Sophos SafeGuard Authentication Service is not running, no further action possible! on SafeGuard 8.00.0.251

    Hi Toby, thanks for your reply, the Issue was not resolved by this. Lenovo RapidBoot was not installed on that Client. Can I send you a SDU Log of this Client somehow? best regards Frank
  • Sophos SafeGuard Authentication Service is not running, no further action possible! on SafeGuard 8.00.0.251

    Hi, we are getting this Message "Sophos SafeGuard Authentication Service is not running, no further action possible!" before logging on into Windows. After we klick okay, we can only logon with Microsoft Credential Provider, not with the SafeGuard one…
  • Where can I download the keytester tool for SGN 8.0?

    I need to run the KeyTester tool on my recently upgraded SGN 8.0 database. Support provided me with Sophos Article 116793, but I am unable to find the article or anywhere where I can download it.