• POA Not Active on a Computer

    Hi all, I have an issue I hope I can get some assistance with. We are using SafeGuard 8.0. I have one PC that has SafeGuard installed and only has one user, but this PC has something weird going on. The PC always auto logs on SafeGuard. The user is…
  • Sophos Safeguard 8 - Laptop is blocked - (Old User)

    Hi all, I've a problem on 4 laptops in my organisation (Running Windows 7 Pro). Exemple for a laptop : As SGN Owner a domain user as been added with Sophos Safeguard Management Console to the laptop. The user used this laptop for months without…
  • Is it possible to have more than one owner?

    Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another? In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…
  • Macs and Autologon with SafeGuard Encryption

    Hi, I am a technician in IT at a university, and we're now implementing a new policy to use SafeGuard Encryption on all PCs and Macs. We have a number of computer labs with either laptops or desktops, and while we want the drives to be encrypted, we…
  • POA is not working - Lenovo E560 - Windows 7

    I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…
  • Locked POA because of MCAfee Access Protection

    Dear Sirs, I came a cross a notebook with full disk encryption, which poa is locked. Doing a post mortem analyse it seems that : C:\WINDOWS\SYSWOW64\BEFCSVCN.EXE and NT-AUTORITÄT\SYSTEM C:\PROGRAM FILES (X86)\SOPHOS\SAFEGUARD ENTERPRISE\CLIENT…
  • POA Black screen after BIOS Post

    Hello, i'm testing deployment of Safeguard in our Enviroment, i've troubles with a HP 820 G1, have the newest Bios version v1.39 installed and Safeguard 8.0 with POACFG_8_00.xml but as soon i reboot the machine i just get a black screen after the BIOS…
  • Append SGNHWInfo Information

    Hi all, is there any option to pipe the SGNHWinfo output of several machines into ONE file? Does anyone have a VBS script for that as native SGNHWInfo.exe does not support any pipe command. Thx & BR Dan