Hi all - Just a reminder that EOL for SafeGuard is rapidly approaching (July 2023) BUT Sophos have already declared that Ventura will not be compatible with SafeGuard. So if your Apple Mac devices are unmanaged/or you don't control updates - users should…

Is there a list of device management settings for Mac that are supported by Sophos? If there's a link to the complete list of what Sophos can currently monitor, enforce and notify on, that would be very helpful. I know that Sophos supports testing for…

Hello, Safeguard Fileserver Encryption Agent does not and will not* support Apple MACs with BigSur with M1 ARM chip. Is this or if not yet, will it be supported by Sophos Central module / with Intercept-X client? When? Currently this lack of funtionality…

Hi All, The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly. To be able to use this Operating System together…

Hello everyone, First I would like to thank you for taking the time to read this. So I've installed SafeGuard for one of my customers in a testing environment. I've installed Management Center and prepared policies. The customer is using a solution…

Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…

From my understanding, when you update a certificate for SSL communication on the SafeGuard Management Center then you have to update it on each of the MAC clients. We get our certificates from an official authority (not self-signed) but they are only…

I try to be a good user and open a separate thread for every issue I run into. If this is not common here let me know and I'll put it all in once. I've create a file encryption policy to encrypt files that will be saved on a shared drive. The policy…

Has anyone encountered issues when upgrading an existing Apple Mac computer from macOS Sierra (10.12.16) to macOS High Sierra (10.13) where it doesn't boot into the system volume? After upgrading the SOPHOS Safeguard DE client to ver. 8.00.3.9 and then…

hi everybody. I have installed a client in Mac 10.12.1. I enabled ssl in IIS,and had tested it in Mac. also I have disabled ssl verify by command "sgfsadmin --disable-server-verify". In server tab, It shows company certificate rightly. But when…

We're using SGN File Encryption on network file shares, and after changing my domain password last week, I can't connect to the encrypted folder anymore from my MacBook Pro only. I can connect to other shared folders. And I can connect to the encrypted…

Hi, I am a technician in IT at a university, and we're now implementing a new policy to use SafeGuard Encryption on all PCs and Macs. We have a number of computer labs with either laptops or desktops, and while we want the drives to be encrypted, we…

I assume I have to install the SSL cert (new, purchased, not self signed) into IIS (duh) and presumably into the keychains into system on the Mac OS client. I don't really recall this from my Architect so apologies if this has been covered. Does anyone…

I'm noticing a most recent issue with our SafeGuard environment where newly added members to our AD are assigned an natively encrypted end-point managed by our Management Console. Once they've signed into the machine for the first time, they are not receiving…

SafeGuard 7.0.2.33 deployment to uencrypted (maybe encrypted too...) OS X 10.11.4 machine/s. All components install successfully, but the configuration import fails with exit status 33. The import works fine in the GUI, after the deployment, but would…

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Hi, I have recently installed a Sophos Safeguard Enterprise server and have configured some policies. I am testing out File Encryption policies on a Mac laptop prior to rolling them out. I set-up a policy to encrypt all files in the users 'Documents…