Hello - When a user logs into the windows profile instead of the Safeguard logon, once into Windows the users is prompted from Safeguard with "Please enter password to complete logon". While I understand the purpose of this (for logging into Safeguard…

Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…

Hi, I tried to configure the SGN8 in my lab but i have the next issue. I make the below configurations: 1 - Install the SNG8 with the SGNInstallAdvisor.bat (SQl, ISS, SGN Setup, etc etc) 2 - Start the SGN Management Server 3 - Import the license…

Hello, We constantly receive tickets from our end users reporting that they cannot log into their systems. Upon inspection the error they are receiving is "User Profile Service has failed the logon." We are able to work around this issue by wiping the…

Hello, I installed an Sophos Safeguard 8.0 Server with my policies. I created a testuser and enabled smartcard login for that User. With that i set the logon mode for the Safeguard authentication also to "Token". Middleware etc. is also installed…

Our organization maintains two domains; all of our computers are in one domain, and all of our users in the other. We use a GPO to direct Windows logon to default to the user domain. After installing SafeGuard Enterprise on endpoints, the Sophos logon…