Hi All, The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly. To be able to use this Operating System together…

Attempting to install Sophos SafeGuard 8.00.0.251 on clean Windows 10 1709 install and receiving the following error message: "Product: Sophos SafeGuard Client 8.00.0.251 -- Error 1935. An error occurred during the installation of assembly 'Microsoft…

Hello Im looking at ways to automate my install. Safeguard will be installed to 260 endpoints, and if i can automate this, it would make my life so much easier. As the pre-install and client package MSI's require no user input, i can deploy these centrally…

Hello, I am looking at automating the Safeguard install for our institution through Group Policy using a software installation GPO. But I cannot pass the MSIEXEC commands this way - a transform / MST file must be created. How do I translate the MSIEXEC…

Hi, We're overhauling our Office deployment and one of the issues we face is that whilst running through the deployment process (uninstalling previous Office versions) a reboot is required. This poses an issue if, say, trying to roll this out in the…

I've been coming across several systems that are using Sophos with Bitlocker where I cannot remove the client. When I try, I get an error that the MBR is encrypted and needs to be decrypted first. What's strange is that these are GPT systems (hence Bitlocker…

Every time I try to install the SafeGuard Enterprise Encryption Server 8.0, I get an info box that says to install IIS. This is a new Windows 2016 Standard server with all the IIS components installed.

Hello, I'm sorry for this question, but I don't understand, how to deploy Safeguard in domain network. docs.sophos.com/.../index.htm In this article is written about msiexec keys such /qn and ADDLOCAL for installing safeguard silently with necessary…

Hi Team, We are rolling out safeguard encryption to all the laptops, as part of the project we created inventory script which gathers some information, one of them is check disk errors. Can sophos safeguard client be installed on a machine which has…

Hi, I seem to be getting mixed results on encrypting windows 10 machines with safeguard easy and im struggling because there is no documentation or guides from Sophos. The issues I am receiving vary but I have tried to outline them below. I have logged…

SafeGuard 7.0.2.33 deployment to uencrypted (maybe encrypted too...) OS X 10.11.4 machine/s. All components install successfully, but the configuration import fails with exit status 33. The import works fine in the GUI, after the deployment, but would…

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Is it possible to configure an installation package so that Data Exchange and File Encryption are already installed, instead of having to go back and enable those features on endpoints?

I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…

I am having an issue trying to uninstall the Lan Crypt Client on a Server 2008R2 Xenapp 6.5 server. The issue is that the person who set up this server install the non-TS client version before installing RDS services/Citrix, now when I try to uninstall…

So I've run into an issue with a legacy installation of Sophos Enterprise Console and Safeguard Management Center. Apparently in days past these had worked together on the same SQL Server, presumably because of their previous versions. Now that the Sophos…

So, I booted my computer and before Windows started, there was Safeguard asking for password. I have never heard of this Safeguard so I have not personally installed it on my computer. The computer has been only in my own use, and I'd remember if I've…

I'm reading through the Best Practices paper, and I was wondering if it is possible to run the SafeGuard Enterprise Server and Management Center on the same VM? The database will be on a dedicated SQL server VM. Are there any issues with this setup?