• user profile service has failed the logon

    Hello, We constantly receive tickets from our end users reporting that they cannot log into their systems. Upon inspection the error they are receiving is "User Profile Service has failed the logon." We are able to work around this issue by wiping the…
  • Where can I download the keytester tool for SGN 8.0?

    I need to run the KeyTester tool on my recently upgraded SGN 8.0 database. Support provided me with Sophos Article 116793, but I am unable to find the article or anywhere where I can download it.
  • Maxium hard disk size for SGN 7.0??

    Good morning. What's the maxium size for the volume based encryption of a hard disk? We have SGN Enterprise 7.0 I have encrypted a 2TB hard disk of a "toshiba satellite p70-b-104" and lead to a corrupt Windows OS. I have encrypted with this two…
  • SafeGuard Enterprise 6.00.1 after Windows 7 restore. How to stop permantly shutdown or how it could be uninstalled?

    Hi everyone, we are using SafeGuard Enterprise 6.00.1 without device encryption at our company. Yesterday i had to restore a Windows 7 x64 Enterprise maschine to a earlier point. But I forgot SafeGuard :( After the restore (I've done it with Windows…