• Win 10 1607 (Education) - anyone using V7 SG successfully?

    Currently experiencing a few issues with 1607 (fresh build not IPU) and V7. Although an upgrade to V8 is now in the planning I'd like to get this working properly (if possible) 1607 client wouldn't encrypt boot volume. Policy kicked in for secondary…
  • Identifying Users Not Logging into Sophos

    Good morning! The SafeGuard POA creates a login prompt for users to sign into (please see attached picture). We are having issues with users not logging into the Sophos login prompt that is created as part of the POA - users are still signing into the…
  • Windows 10 upgrade

    Good morning, We are upgrading some of our computers to Windows 10 and having issues with Sophos starting the encryption once reinstalled after the upgrade. Details: OS: Windows 7 Pro x64 upgrading to Windows 10 Pro x64 Models: Mostly Dell Latitudes…
  • Safeguard migration from Server 2008 r2 standard to Server 2012 r2 datacenter

    We are using Sophos policy editor in our environment and it is working fine. Now we want to migrate it to new server so we want step by step documentation includes how can we migrate smoothly. Current environment: OS: Windows Server 2008 R2 Standard…
  • Error upgrading from 6.10 to 7.00.2.23 ERROR: 1603

    Hello, I am experiencing this issue while attempting an msiexec upgrade from 6.10 to 7.00.2.23. I am receiving the 1603 error. I just called support and they said sorry that we cannot assist you. I am stuck upgrading 35 machines. Property(S): Summary_Final…