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Why is my user status stuck in SGN Guest?

BrianYavorsky

Worked with SOPHOS Engineer to install server SafeGuard management and client install on my machine. Using Windows 8.1 Pro/BitLocker. No domain or active directory - company is virtual. When log in with my usual credentials on my machine as administrator , refuses to become SGN Owner and stays SGN guest. When creating a new user on my machine and logging in, AutoRegisters fine and I get the initial SafeGuard Login password set screen. SOPHOS engineer could not trouble shoot problem. Is there a setting because I am user on server ad on client that prevents client from registering?



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    See if the machine already has an owner. If so, set "Allow registration of new SGN users" to everybody, sync, reboot, and try again, please. In a Bitlocker environment the setting "Owner" is equal to "nobody" as there is no user-aware POA.

    “First things first, but not necessarily in that order” – Doctor Who

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  • 0

    See if the machine already has an owner. If so, set "Allow registration of new SGN users" to everybody, sync, reboot, and try again, please. In a Bitlocker environment the setting "Owner" is equal to "nobody" as there is no user-aware POA.

    “First things first, but not necessarily in that order” – Doctor Who

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