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mac client can't Synchronize with server

zhilei zhang

hi everybody.

I have installed a client in Mac 10.12.1.

I enabled ssl in IIS,and had tested it in Mac. also I have disabled ssl verify by command "sgfsadmin --disable-server-verify".

In server tab, It shows company certificate rightly.

But when I clisck "synch​ronize" button in server tab, after a while ,It show falied ,and show a red x.

Mac logs:

Sep  1 17:47:49 zzldeMac SafeGuard:sgsd[67]: sgsdSendQueuedFiles(): Error executing command on server (cmd='<TransRef><Cmd>CREATE_GUID</Cmd><MACINFO><ProductInfo><Version>0x0005001400000003</Version></ProductInfo></MACINFO></TransRef>' req='<MACHINE><GUID>0x7BDDB713B48545E699587128695F0306</GUID><Name>zzldeMac</Name><Domain>WORKGROUP</Domain><Join>2</Join><Type>MAC</Type></MACHINE>' resp='(null)') [0x8000000430000006]
Sep  1 17:47:49 zzldeMac SafeGuard:sgsd[67]: sgsdSendQueuedFiles(): Error executing command on server (cmd='<TransRef><Cmd>REFRESH_INVENTORY</Cmd><MACINFO><ProductInfo><Version>0x0005001400000003</Version></ProductInfo></MACINFO><MACHINE><GUID>0x7BDDB713B48545E699587128695F0306</GUID><Name>zzldeMac</Name><Domain>WORKGROUP</Domain><Join>2</Join><Type>MAC</Type></MACHINE></TransRef>' req='<DataRoot><GetRefreshStatus></GetRefreshStatus></DataRoot>' resp='(null)') [0x8000000430000006]
Sep  1 17:47:49 zzldeMac SafeGuard:sgsd[67]: sgsdSendQueuedFiles(): Error executing command on server (cmd='<TransRef><Cmd>POLASSIGN</Cmd><MACINFO><ProductInfo><Version>0x0005001400000003</Version></ProductInfo></MACINFO><MACHINE><GUID>0x7BDDB713B48545E699587128695F0306</GUID><Name>zzldeMac</Name><Domain>WORKGROUP</Domain><Join>2</Join><Type>MAC</Type></MACHINE></TransRef>' req='<DataRoot><POLASSIGN><INFO><CHECK_SUM></CHECK_SUM></INFO><USER></USER></POLASSIGN></DataRoot>' resp='(null)') [0x8000000430000006]
Sep  1 17:47:49 zzldeMac SafeGuard:sgsd[67]: sgsdSendQueuedFiles(): Error executing command on server (cmd='<TransRef><Cmd>UMA_MACHINE</Cmd><MACINFO><ProductInfo><Version>0x0005001400000003</Version></ProductInfo></MACINFO><MACHINE><GUID>0x7BDDB713B48545E699587128695F0306</GUID><Name>zzldeMac</Name><Domain>WORKGROUP</Domain><Join>2</Join><Type>MAC</Type></MACHINE></TransRef>' req='<DataRoot><UMAINFO><USER></USER></UMAINFO></DataRoot>' resp='(null)') [0x8000000430000006]

In IIS log ,as follows:

#Software: Microsoft Internet Information Services 8.0
#Version: 1.0
#Date: 2017-09-01 08:38:50
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Referer) sc-status sc-substatus sc-win32-status time-taken
2017-09-01 08:38:50 10.26.17.179 GET /SGNSRV/ - 443 - 10.26.17.185 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_12_1)+AppleWebKit/602.2.14+(KHTML,+like+Gecko)+Version/10.0.1+Safari/602.2.14 - 200 0 0 3069
2017-09-01 08:38:52 10.26.17.179 GET /favicon.ico - 443 - 10.26.17.185 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_12_1)+AppleWebKit/602.2.14+(KHTML,+like+Gecko)+Version/10.0.1+Safari/602.2.14 win-c36vehvo7os/.../ 404 0 2 91
#Software: Microsoft Internet Information Services 8.0
#Version: 1.0
#Date: 2017-09-01 09:02:45
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Referer) sc-status sc-substatus sc-win32-status time-taken
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 2664
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 40
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 13
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 11
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 17
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 52
2017-09-01 09:02:45 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 16
2017-09-01 09:04:03 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 30
2017-09-01 09:04:03 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 20
2017-09-01 09:04:03 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 19
2017-09-01 09:04:03 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:04:03 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 13
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 27
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 0
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 20
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 13
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 16
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 32
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 20
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 18
2017-09-01 09:04:07 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 20
2017-09-01 09:04:16 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 33
2017-09-01 09:04:16 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 21
2017-09-01 09:04:16 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 17
2017-09-01 09:04:16 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 22
2017-09-01 09:04:16 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:09:40 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 32
2017-09-01 09:09:40 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 18
2017-09-01 09:09:40 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:09:40 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 17
2017-09-01 09:09:40 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 16
2017-09-01 09:14:37 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:14:37 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 18
2017-09-01 09:14:37 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 0
2017-09-01 09:14:37 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:14:37 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:15:48 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 33
2017-09-01 09:15:48 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:15:48 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 0
2017-09-01 09:15:48 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15
2017-09-01 09:15:48 10.26.17.179 POST /SGNSRV/trans.asmx - 443 - 10.26.17.185 gSOAP/2.8 - 200 0 0 15



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Parents Reply
  • 0 in reply to zhilei zhang

    Sorry - I meant the fully qualified domain name, as in myservername.mydomainormycompany.co.uk

     

    As you're aware by now - Macs are more fussy about this and it the certificate isn't quite right (as in it doesn't match, or intermediate certs required are not installed) then Macs won't sync correctly with it.

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