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DB error + whitescreen SG 7.0

Trying to install Safeguard Enterprise 7.0 using the best practice guide.(have to because clients will be 8.1

Server is 2012 R2 with latest updates, SQL Express 2014

The page http://localhost/SGNSRV fails with error 500 and the log fills with sql 18456

Login failed for user 'NT AUTHORITY\SYSTEM'. Reason: Failed to open the explicitly specified database 'SafeGuard'. [CLIENT: <local machine>]

:55298


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  • I went through the same installation over the last few days and had similar DB errors and < DBAuth>failed</DBAuth>, although I was using SQL Express 2012.

    What helped me was to re-read over the best practice on chapter 2, specifically:

    2.2 - here I created a domain user for my sql instance

    2.4 - mapped this user to the SafeGuard database with the stated permissions

    and 

    2.6 - use this user in the application pool settings as mentioned

    Hope it helps.

    Eddie

    :55309
Reply
  • I went through the same installation over the last few days and had similar DB errors and < DBAuth>failed</DBAuth>, although I was using SQL Express 2012.

    What helped me was to re-read over the best practice on chapter 2, specifically:

    2.2 - here I created a domain user for my sql instance

    2.4 - mapped this user to the SafeGuard database with the stated permissions

    and 

    2.6 - use this user in the application pool settings as mentioned

    Hope it helps.

    Eddie

    :55309
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