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How to recover a file encrypt when the person is definitely gone

How to recover a file encrypt when the person is definitely gone.

Do you have an idea ?

Thank you in advance.



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  • Hi Frederick,

    To help you better with this query, please help me with the following questions:

    1. Are you trying to decrypt a particular file or a whole disk?

    2. Are you a new user or an existing user in the organization?

    3. The user who is gone now is he an administrator (Which Organizational Unit does he belong to)?

    4. What version of SGN encryption are you using?

    5. Are you using File Encryption or Volume Based Encryption?

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Hi,

    Responses:

    1- a particular file

    2 -an existing user in the organization

    3 - a simple user

    4 - Single-key encryption or group

    5- using only file encryption

    I'm a master security officer, I am authorized by the drh

    info: SafeGuard 8.00.2.16

    Thanks

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