SafeGuard Enterprise 8 - Removable Media Encryption Not Working

Question

Hello, 
 
 I've configured our Removable Media Encryption policy and it doesn't appear to be working. When a USB drive is plugged in, there are no prompts to encrypt and it is fully readable. I couldn't find what other settings need to be configured to get it working. The client does have the data exchange component installed and is licensed for it. 
 Thanks,

BillKearney · Answer

Hi Lloyd, 
 Data Exchange is used for file based encryption not volume based. Try changing the encryption mode to "file based". 
 If that does not work, run an RSOP against the machine and user to confirm the policy is being applied correctly.

BillKearney · Answer

Hi Lloyd, 
 
 Safeguard only supports Bitlocker encryption for internal and external hard disks. 
 For removable media you would need to use the Safeguard Data Exchange module.