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sgm401 invalid kernel system halted

After installing the client and other required files I restarted the computer as required and now it come up to sgm401 invalid kernel system halted. I can not get past it

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0 PaulD over 8 years ago

If you are getting that error, the only option you have to try running SGNRollback (which will only work if the drive is not yet encrypted) or by doing a virtual client or slaving the drive and re-imaging the machine.

Option 1: SGNRollback tool: community.sophos.com/.../108686

Option 2 if 1 doesn't work: Virtual Client/Slaving drive: community.sophos.com/.../108156

Hope those help.

PaulD
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0 PaulD over 8 years ago

If you are getting that error, the only option you have to try running SGNRollback (which will only work if the drive is not yet encrypted) or by doing a virtual client or slaving the drive and re-imaging the machine.

Option 1: SGNRollback tool: community.sophos.com/.../108686

Option 2 if 1 doesn't work: Virtual Client/Slaving drive: community.sophos.com/.../108156

Hope those help.

PaulD
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