Hi erveryone,
since I resolved our problems with the CP-Client, I set up a new SafeGuard server on Windows Server 2008 R2 (VMWare machine).
The server works fine. But now I have to update 150 clients (no device encryption - only configuration protection). At the same time I want to patch the CP-Client.
So I wrote an uninstall an install script. The uninstall works fine. I uninstall all parts of SafeGuard from the client and clean the registry complete from old server data and entries. I delete all old files, like "C:\ProgramData\Utimaco\*" or "C:\Program Files (x86)\Sophos\*". So that the new installation has a clean client.
I decited to install the new version on Windows 7 enterprise at startup. I use a GPO for that (machine startup script). I tested the script on a few test clients (x64 / x86 / with AV / without AV --> AV ==> Symantec Endpoint Protection with excluded Sophos folders). Everything looks fine.
Today I rolled the script to live machines out. The installation logs were ok. Everything was installed correctly. So I walked to one of the machines and logged on..... Bang..... The client shutdown.... Through the next client.... Same.... Shutdown immediately after logon-screen. At the Enterprise console nothing was logged.
I booted up to safe mode and checked the localcache at "C:\ProgramData\Utimaco\SafeGuard Enterprise\". At one client there was nothing and at the other client there were only fragments.
Could anyone tell me, why these files are not correctly created and how I can rebuild them without reinstall the whole client.
Is it recommend to deactivate the AV at installation?
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