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Corrupt windows, need to remove safeguard client 6.0 from slave drive

Hello all,

    I have found myself in the unique situation that My previously encrypted drive had gotten a windows startup corruption.  I had to slave it to another machine to decrypt the drive and do the repairs to the startup but I am facing something new now.  The drive that was giving the issues is now booting to the windows login page but it is shutting itself down after a few seconds.  I have read that it can be attributed to a corrupt local cache but I cannot get into safe mode or windows to remove the local client via control panel.  I have to connect the drive as a slave in order to work on it.  Is there a way to manually remove all parts of the local client in order for it not to shut down my machine?

Second idea I had was to re-encrypt the drive.  Will this work in order to stop it from shutting down?

Any help is greatly appreciated.

Thank you,

Rudy

:50530


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  • ABCR-TRP wrote:

    Hi again Rudy,

    There are some good recovery instructions in the discussion thread HERE.

    "Data on encrypted drive, corrupted OS" (08-May-2014)

    It is on this board, a little ways down.  See the 4th post for slaving a drive to another encrypted PC instructions.

    You also have to move a Key for the failed PC onto the Host PC's object within Sophos Management Center.

    Best wishes,  ~ Dennis


    Dennis,

    Thank you for the replies.  I already slaved the drive and was able to backup my data.  I am using sophos Enterprise.  The issue I was having was AFTER doing these steps and doing the MBR repairs the computer would get to the windows login screen and then shut down after 3-5 seconds.  I am assuming this is a corrupt local cache because I read about someone with similar symptoms from that.  I need to mark this thread closed because I unfortunately could not wait any longer and I had to do a clean format and install...  Thank you for the thoughts though! :-)

    -Rudy

    :50890
Reply

  • ABCR-TRP wrote:

    Hi again Rudy,

    There are some good recovery instructions in the discussion thread HERE.

    "Data on encrypted drive, corrupted OS" (08-May-2014)

    It is on this board, a little ways down.  See the 4th post for slaving a drive to another encrypted PC instructions.

    You also have to move a Key for the failed PC onto the Host PC's object within Sophos Management Center.

    Best wishes,  ~ Dennis


    Dennis,

    Thank you for the replies.  I already slaved the drive and was able to backup my data.  I am using sophos Enterprise.  The issue I was having was AFTER doing these steps and doing the MBR repairs the computer would get to the windows login screen and then shut down after 3-5 seconds.  I am assuming this is a corrupt local cache because I read about someone with similar symptoms from that.  I need to mark this thread closed because I unfortunately could not wait any longer and I had to do a clean format and install...  Thank you for the thoughts though! :-)

    -Rudy

    :50890
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