HP EliteBook 820 install SGE 5.6 not POA interface

Hi Inwindy,

we were able to solve the boot issue on a HP 820 G1 by updating the BIOS of the machine to the latest version and using SafeGuard  6.10, which compared to version 5.60 has improved hardware compatibility in the POA.

Regards,

Chris

Hi Chris,

I can get this working on an 820 G1 with version 6.00.1.31 but the disks won't encrypt - have you seen this before?

Thanks

dear guys

thank you for your support.

i found the solution. it is TPM problem. i go to BIOS disable the TPM chip then SGE can be encrypt now.

very interresting. I havn't seen that before.

Thanks for sharing your findings!

Regards,

ChrisD

Hi,

I had the same issue and disabling TPM chip fixed the issue with SGN 6.1

thank you