Corrupt local cache cannont be fixed

Question

I tried to install SafeGuard 6.1 client software – like I did several times before - on a HP Elitebook 840 with W7x64 Enterprise on a M.2 SSD (disk/bus 1), there also is a 500 GB eSata Disk in it (disk/bus 0).

After installing and reboot the white POA screen appeared and then tried to load Windows but failed and got stuck.

So I tried out MBR & boot fix, the rollback tool, Windows system repair and at least I managed to kill and repair the bootloader, so Windows is now booting again, without troubles (and of course without POA).

Only thing is: I got a corrupted local cache, which I cannot fix and so cannot repair/uninstall SG and on serverside the errors because of missing the SGN Kernel.

Is there any way to avoid a new setup of the whole system and repair the installation or get rid of it (except „search & destroy“ all reg-entries ;)

Thank you in advance!

Kind regards,

Hans

This thread was automatically locked due to age.

Cannonfodder · Accepted Answer

Thank you for the advices, I will try them out next time I get a machine with such a configuration.

Solution for the corrupted cache was trying to deinstall or repair SafeGuard several times until I first deinstalled the preinstall package before deinstalling the client software. That worked properly, but could have been also a coincidence (or maybe the machine just surrendered to get rid of me).

Thanks again and have a good time!

(You can close this as solved, but "I'll be back!")