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Screen lockout after POA

sOuLs33k3r

Hi All,

I have a question regarding timeout policy/option of some sort. Basically what it is, when the user authenticates themselves at the POA screen, they are taken to the Windows login screen (CTRL+ALT+DEL), if the user chooses not to go through that stage and leave their laptop as it is, even after 30 minutes of total inactivity on that machine the user decides to come back and process normally.

Now mu question, is there some sort of an option or a policy setting in the SafeGuard Management Center that we can apply so that the laptops inhert that policy and if there is x minutes of inactivity, the user is forced to re-authenticate or something?

I can see there is an "Authentication" policy (Lock Options - Lock Screen after x minutes of inacitivty) which is believe locks the machine when they are already logged on to the Windows.

I hope this makes sense.

:49806


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  • 0

    Hello sOuLs33k3r,

    the user is forced to re-authenticate or something

    you mean re-authenticate at the POA level? You're obviously not using pass-through - do you use different credentials for POA and Windows? What would be the added security if re-authentication is required? IMO only shutting down the device would make a significant difference (I'm not aware that such an option exits).

    Christian 

    :49808
  • 0

    Hi QC, many thanks for replying so quickly.

    No not at the POA level but at the Windows level where the user is prompted to press CTRL+ALT+DEL. We are using the single sign on process. The way how it works here is that the user is prompted for the POA screen where they enter the credentials with which the machine got enrolled on with (Active Directory credentials), it then takes the user to the Windows usual CTRL+ALT+DEL screen where when they press these keystorkes and after presseing just the "Ok" button, they are automatically logged on to the machine.

    :49812
  • 0

    Hello sOuLs33k3r,

    pass through should logon the user automatically (without a prompt), furthermore entering a password should be required after CTRL+ALT+DEL - not just a simple OK. Maybe some SafeGuard expert can comment on this?

    Christian

    :49856
  • 0

    Hi QC,

    Thank you for your response.

    I have since spoken to your support staff and they have confirmed that what i want isn't an option currently available and may not even be available.

    Two options were suggested

    1) To enable the option whereby the user is forced to enter their Windows credentials (which we have it disabled for the laptops, making life easier for them)

    2) Send me a form to fill it out with this information and then to be passed to a specialized team to be considered for future updates.

    Either way, thank you very much for your assistance on this.

    Case can now be closed

    :49860
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