For the SafeGuard Systray icon, when clicking "Status..." I think it would be helpful to see a "View Log File" button within that option. The current Status is somewhat useful, but being able to see details such as:
A Certificate has issued to user (username) due to a password change on 6/10/2014 at 0x:00:00 PM
A Certificate has been removed for (username) due to a password change on 6/10/2014 at 0x:00:00 PM.
The key store is not initialized. SGE was unable to create the entry ...
The SafeGuard user (username) is recognized on X computers as of 0x:00:00 PM on 6/10/2014 (respective of the user being added to another PC - or having logged onto one temporarily)
Having the ability to scoll back through a Log would, possibly, allow the Field Technicians or Help Desk Specialists to determine when "positive" (helpful) or "negative" (restrictive) events have occurred while assisting the End Users.
Just an idea for possible consideration.
~ Dennis C.
Virginia Beach, Virginia
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