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Help? No File Encrypted Using Fast Initial Encryption

HendraBozzie

I've tried to encrypt the hard drive Boot Volume with Fast Initial Encryption mode, and then I check the status of encryption in Explorer> (drive letter)> Properties> Encryption tab and I see a list of the key.

But, when I check on the Drive letter> File encryption> Show encryption state and at General information it says "None of the selected files are encrypted", and I check also one file "This file is not encrypted." Why?

Has anyone experienced the same thing? Help me, anyone can provide the solution?

Thanks.

:36925


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    Hi,

    Fast Initial Encryption settings apply to volume based encryption (Full disk encryption) only. If you have specified a volume based encryption policy to your SafeGuard Enterprise machine that has the Device Encryption module installed, the whole partition should be encrypted and the partition should show a green key on the explorers hdd icon.

    The "File encryption" context menu applies to file based encryption only (SafeGuard Enterprise Data Exchange module) and not to volume based encryption (SafeGuard Enterprise Device Encryption module), which is why it says that no file has been encrypted.

    Regards,

    Chris

    :37021
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  • 0

    Hi,

    Fast Initial Encryption settings apply to volume based encryption (Full disk encryption) only. If you have specified a volume based encryption policy to your SafeGuard Enterprise machine that has the Device Encryption module installed, the whole partition should be encrypted and the partition should show a green key on the explorers hdd icon.

    The "File encryption" context menu applies to file based encryption only (SafeGuard Enterprise Data Exchange module) and not to volume based encryption (SafeGuard Enterprise Device Encryption module), which is why it says that no file has been encrypted.

    Regards,

    Chris

    :37021
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