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Prvileged instruction fault

Syejack

Hi there,

Today I have been building a Windows 7 machine with our standad image but upon re-booting during part of the rebuild the machine has stopped and is displaying the following:

Sophos Safeguard is starting.

Please wait...

privileged instruction fault

Press any key to reboot,

or switch of the system now.

It is not an error that I have come across before, is there anyone out there that can help?

:55112


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    Apologies for the delay in my reply Chris.

    Yes, I am aware that the version that we are using is very much out of date and we are currently formulating a plan to upgrade the entire estate but as we are a Global Company it is not going to be an easy task.

    It appears that this issue was caused by a faulty HDD.  I have replaced the HDD with a new one which is now working correctly.

    Many thanks for your help.

    :55170
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  • 0

    Apologies for the delay in my reply Chris.

    Yes, I am aware that the version that we are using is very much out of date and we are currently formulating a plan to upgrade the entire estate but as we are a Global Company it is not going to be an easy task.

    It appears that this issue was caused by a faulty HDD.  I have replaced the HDD with a new one which is now working correctly.

    Many thanks for your help.

    :55170
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