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Windows8 vs SafeGuard

TheRaccoon

Dear Community

I have the following problem

Have a Windows8 client with a TPM chip.
We have (wanted) SafeGuard install on the client as it was described in the YT Channel from Sophos.
After installing the Componten it only performs Bitlocker. At every start he asks me what we have always placed after the Bitlocker password.
But we do not want the one that Bitlocker Password Does not that you can log in, you should be able to log in using their domain user. As is the case with Windows 7.
The Challenge Response Funkoniert unfortunately not. And there are unfortunately no POA registration.

But the client can connect to the server and the Rule sets are also accepted.

I thank you in advance for your help.

mfg TheRaccoon

:55540


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    Hi Raccoon,

    please mind that the SafeGuard Device Encryption module (brings the POA to the systems) is only supported under Windows XP, Vista (up to version 6.00.1) and Windows 7. 

    When using Windows 8, the SafeGuard Client does not install the POA but provides enhanced management and recovery functions for BitLocker encryption.

    If you want to protect your Windows 8 systems using SafeGuard Enterprise BitLocker Client, but do not want to enter a password at the BitLocker preboot stage but login with your domain credentials at Windows, I'd suggest to switch from the currently used BitLocker protectors (default is "TPM+PIN" and "Password or Startup Key") to "TPM" (without PIN) and "Startup Key" as a fallback protector.

    You can change the used BitLocker protectors at the SafeGuard Authentication Policy | BitLocker Options | BitLocker Logon / Fallback Mode for Boot Volumes

    Hope that helps.

    Regards,

    ChrisD

    :55543
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  • 0

    Hi Raccoon,

    please mind that the SafeGuard Device Encryption module (brings the POA to the systems) is only supported under Windows XP, Vista (up to version 6.00.1) and Windows 7. 

    When using Windows 8, the SafeGuard Client does not install the POA but provides enhanced management and recovery functions for BitLocker encryption.

    If you want to protect your Windows 8 systems using SafeGuard Enterprise BitLocker Client, but do not want to enter a password at the BitLocker preboot stage but login with your domain credentials at Windows, I'd suggest to switch from the currently used BitLocker protectors (default is "TPM+PIN" and "Password or Startup Key") to "TPM" (without PIN) and "Startup Key" as a fallback protector.

    You can change the used BitLocker protectors at the SafeGuard Authentication Policy | BitLocker Options | BitLocker Logon / Fallback Mode for Boot Volumes

    Hope that helps.

    Regards,

    ChrisD

    :55543
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